Business hours Monday-Friday
ALL CALLS ARE BY APPOINTMENT ONLY
For clarify calls please book https://www.touchedofficial.com/bookings-checkout/web-design-clarity-call?referral=service_list_widget
Logos & flyers : 5-7 business days
Web design : 12-15 business days
[Prior to booking please read all policies and turnaround times, there are no refunds ]
Time Frame to Obtain Materials: The client has a time frame of obtaining materials for the project and/or service requested. Any and all information should be sent through email at touchedofficial1gmail.com Any details regarding an order sent through any social media platform such as Instagram, Facebook, etc. will be null and void. If all material needed for the project and/or design is not provided Her branding lab 30 days following the initial date of the signed agreement the contract is subject to one of the following:
1. Termination with no obligation of refund or services rendered.
2. Standard turnaround time restarts from the time all material is confirmed to be received by the designer.
3. Special instructions or permissions that must be approved and documented by the designer to be valid.
On occasion we offer shipping promotions, at which time domestic customers receive free shipping if they spend over a certain amount. These promotions may change periodically. To keep updated with our latest shipping promotions sign up to ship to most countries worldwide via USPS for all domestic and international packages.
SHIPPING & HANDLING
We ship to most countries worldwide via USPS for all domestic and international packages.
Shipping & Handling Charges are as follows:
$7.00 flat fee for domestic, all states within the USA
$14.00 flat fee for all international countries we ship to worldwide
Orders can be tracked at:https://www.usps.com/shipping/trackandconfirm.htm https://www.usps.com/shipping/trackandconfirm.htm
The processing time for orders is 1-2 business days. After that, delivery time within the United States is 3-6 days, and 10-15 business days internationally. Please keep in mind that during the holidays, this time may vary.
We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fee’s, customs or back end charges once the package has exited the United States.
We accept MasterCard, Visa and American Express. We do not accept returns, exchanges or refunds. All sales are final.